Get automatic surveys when Stripe customers cancel. See the #1 reason in your dashboard. Fix it. Reduce churn.
Launch Oct 15 • 2-minute setup • No credit card needed
🔒 No spam, ever. Join 3 founders already on the waitlist.
Every month, customers cancel. You see it in your Stripe dashboard. But you have no idea what's wrong.
Users click "Cancel Subscription" in Stripe and disappear. No feedback. No explanation. Just gone.
Was it price? Features? Support? You're making product decisions in the dark, hoping something works.
ChurnKey costs $299/month. Hotjar is $100+/month. You're bootstrapped. You can't afford that yet.
Dead simple. No code required. Set it up once, get insights forever.
One-click OAuth connection. We listen for cancellation events automatically.
When someone cancels, we instantly send them a simple 30-second survey via email.
Log in to your dashboard. See the #1 cancellation reason. Get weekly summaries via email.
Make data-driven decisions. Fix what's broken. Watch your churn rate drop.
No hidden fees. No annual contracts. Cancel anytime.
Perfect for testing
For growing products
For serious scale
Those tools are great for $500K+ ARR companies. You're not there yet.
Manual emails have a 2-5% response rate and take hours each month. CancelSurvey is automatic, happens at the exact moment of cancellation (when motivation is highest), and gets 15-20% response rates because it's perfectly timed.
Nope! We connect via Stripe's standard OAuth. We just listen for cancellation webhooks. Your existing setup stays exactly the same.
Even with a conservative 15% response rate, you'll get actionable data within a few weeks. That's infinitely better than the 0% insight you have now.
The Free plan includes 5 proven questions that work for 95% of SaaS products. On the Starter plan ($49/mo), you can add custom questions specific to your product.
Literally 2 minutes. Click "Connect Stripe" → authorize → done. The first survey goes out automatically when someone cancels.
Yes. We only access cancellation events and customer emails (to send surveys). We never touch payment data. All data is encrypted and we're working toward SOC 2 compliance.
Join the waitlist for free lifetime access (first 50 users only)